Privacy Policy

Introduction

Welcome to CV Creator ("we," "our," or "us"). PassCV is the controller for the personal data processed when you use our website and services. This Privacy Policy explains what we collect, why we use it, who helps us process it, and how you can exercise your rights.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Controller Information

The personal data controller is:

Please use this email for privacy requests, support requests, legal notices, billing questions, and account-related questions.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Register for an account (email address, name)
• Create a CV (work experience, education, skills, contact information)
• Import data from LinkedIn (professional profile information)
• Make a purchase (payment information processed by our payment provider)
• Use AI review, chat, CV generation, or vacancy-tailoring features
• Contact us for support

Information Automatically Collected

When you visit our website, we may automatically collect:

• Device information (browser type, operating system)
• Basic technical data needed to deliver and secure the service
• Minimized first-party analytics events, such as page or feature names
• Cookies and local storage preferences

How We Use Your Information

We use the information we collect to:

• Provide and maintain our CV creation services
• Process your CV content using AI to enhance and improve it
• Generate PDF documents of your CV
• Process payments and manage subscriptions
• Send service-related communications
• Improve our services and develop new features
• Protect against fraud and unauthorized access
• Comply with legal obligations

We process account and CV data to provide the service, payments and financial records to perform contracts and meet legal obligations, security data to protect the service, and minimized analytics to understand service usage and improve reliability.

AI Data Processing

Our service uses artificial intelligence providers, including OpenAI, to parse, review, enhance, and generate CV content. When you use our AI features:

• Your CV content, job descriptions, chat messages, and selected settings may be sent to AI APIs for processing
• AI providers process this data according to their data processing terms
• We do not use your data to train AI models
• Processed content is stored only in your account

Sharing Your Information

We do not sell your personal information and we do not provide your CV content, contact details, or account data to advertisers or data brokers.

Your data may only be processed by the following services strictly for operating our platform:

• AI Providers (e.g. OpenAI): Your CV content is sent to AI providers solely for the purpose of enhancing and generating your CV. This data is processed according to their data processing agreements and is not used for training AI models.
• Service Providers: Third-party services that help us operate hosting, email delivery, authentication, and related infrastructure.
• Payment Processors: LemonSqueezy for secure payment processing. We do not store your credit card details.
• Analytics Infrastructure: Analytics events are first sent to our own backend, minimized, and then forwarded to our analytics system. They do not include user IDs, emails, CV content, raw referrers, full query strings, or persistent analytics session identifiers.
• Legal Requirements: When required by law or to protect our rights.

We never sell, trade, or otherwise transfer your personal information — emails, phone numbers, addresses, or any personal data — to third parties for marketing, advertising, or any other commercial purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of data at rest
• Secure password hashing
• Regular security audits
• Access controls and authentication

Cookies and Tracking

We use cookies and similar technologies to:

• Essential Cookies: Required for site functionality (authentication, preferences)
• First-party analytics: Help us understand basic service usage without advertising or cross-site tracking
• Functional Cookies: Remember your preferences and settings

Signed-in users can disable first-party analytics in Settings. You can also control cookies and local storage through your browser settings. Note that disabling essential cookies may affect site functionality.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Delete your personal data (you can do this in Settings)
• Portability: Export your data in a portable format from Settings
• Object: Object to certain processing of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please visit your account settings or contact us directly. We normally respond to privacy requests within one month.

Data Retention

We retain your personal data only as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account:

• Your CV data is permanently deleted
• Chat history, AI review data, and keyword research jobs are deleted
• Your account information is removed
• Minimal purchase records may be retained without a linked account for legal, accounting, refund, and fraud-prevention purposes

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at: